We are a leading IT managed services provider with a unique approach.
Our focus is on your organisation, your people and how you use technology to achieve your goals.

This means that by getting to know your organisation and understanding the environment in which you deliver services to your clients, we match our people and expertise to provide complete IT solutions tailored to you. We work closely with you to transform your IT experience, ensuring your people can effectively and efficiently perform their roles and deliver services to your clients; ultimately helping your organisation achieve its desired objectives.

VISITS supports a diverse range of not-for-profit clients.
After many years looking after our clients in this sector we have established solid relationships with both staff and key decision-makers. We are trusted by these organisations to deliver best-practice IT support and offer appropriate IT options. We appreciate and take into account the unique aspects of providing services to not-for-profit organisations, such as cost consciousness and containment, internal and external reporting requirements, safeguarding contributors' personal information and of course ensuring your IT systems are robust and reliable.
Our clients include some of Australia's most well-known chartiable organisations.

There are a number ways VISITS can assist your not-for-profit organisation.
We can provide and manage your entire IT infrastructure and services, fill gaps in your existing IT capabilities, offer IT consulting and strategy, deliver training, liaise with third party providers on your behalf, assist in business process outsourcing, complete infrastructure audits and undertake project work.

VISITS has a true fixed price service model - we deliver comprehensive IT support at budgeted, non-fluctuating fixed fee rates, minimising your risk and optimising revenue through measurable increases in staff productivity.

Our core values

People
We focus on delivering the highest level of customer service to you and your staff. We understand that small requests are often the most important, such as password resets. If we resolve it straight away, your staff member is happy and productivity is not impacted.

Technology
As expected, VISITS has an integrated full service team who are experts at analysing, implementing and managing technology and technical support for our clients. We keep abreast of all IT developments, including cloud-based services, new platforms such as Windows 8, and advise clients on the impact to their business, implementation and mitigating IT risk.

Vision
We take a commercial approach to your business and how you use IT. We have considerable experience in helping clients drive and align their technology strategy to meet their organisational objectives.