Positions Vacant:

Digital Event Coordinator

 

About Connecting Up

Connecting Up is a not-for-profit organisation that works to unleash the power of not-for-profits by providing a variety of information, products, resources and programs. Our services are available in Australia and New Zealand and throughout South East Asia. We also help to develop relationships with business, community and government sectors for the development of the not-for-profit sector.

Connecting’s mission is to connect the not-for-profit sector to the right tools and capabilities they need to fulfil their mission. It achieves this mission through:

• Technology donations and discounts from companies such as Microsoft, Adobe, Cisco, MYOB and Symantec
• Connecting Up Conference; a leading NFP event in Australia and New Zealand that examines technology, marketing and digital media
• Training events, workshops and webinars
• National Not-for-profits Directory, listing all not-for-profit and charity organisations in Australia
• SACommunity, a directory of community services in South Australia
• Suppliers Directory, identifying organisations that provide technological support to not-for-profit organisations in Australia
• Advertising services

In November 2018, Connecting Up joined forces with Infoxchange to create Australia and New Zealand’s leading not-for-profit dedicated to using technology to improve the lives of people experiencing disadvantage and the organisations that support them.

The integration brings together 150 staff members working to support more than 30,000 not-for-profits and over 2 million people in need each year across Australia and New Zealand.

Connecting Up has become a subsidiary of Infoxchange and will continue to trade as TechSoup New Zealand to serve the not-for-profit sector in New Zealand.

 

About the role

1. Organisational relationships

The Digital Event Coordinator reports to the Head of Connecting Up and primarily be responsible for planning and managing various programs within capability portfolio. Capability portfolio includes online webinar and workshops, online learning management program, premium membership and other educational related program and services. At all times the appointee is expected to work in collaboration with other staff of Connecting Up and Infoxchange.

2. Extent of authority

• Contributes to the actions and decisions of the Capability Building Team.
• Contributes to the actions and decisions of assigned projects and programs
• Makes financial decisions up to the delegate level of authority

3. Primary Responsibilities and duties

Specifically, the Digital Event Coordinator will:

• Manage day to day operation of events and training programs including webinars, online learning management programs, premium membership, and programs across the capability portfolio.
• Plan, implement and grow attendance at events and training programs within required budgets, including the conferences, webinars, workshops and LMS, from initial planning to delivery
• Work with Conference manager to support various conference related activities including national technology awards.
• Schedule events and training for the not-for-profit sector, and collate and publish an events calendar and communications for Australia & New Zealand
• Maintain effective customer, supplier, and partner relationships relevant to the Events and Webinars Program, including managing related mailboxes
• Facilitate events, including moderating webinars, introducing workshops, and chairing sessions
• Coordinate the development of all event-related materials, including content writing, events-related electronic direct mail newsletters and other digital and social media marketing
• Complete required internal and external reporting (including record keeping and budgeting details)
• Identify and develop project proposals for additional events, including grant/funding applications and tender proposals
• Management of Premium Membership program
• Support and contribute to the review of existing programs and the design, development and implementation of new products and services

4. Hours

Ordinary hours of work on a full-time basis will be 37.5 hours per week, unless otherwise negotiated. Normal work hours are between the hours of 9am and 5pm Monday to Friday, unless agreed otherwise. Some out of hours work will be required and the appointee may be required to undertake intra and interstate travel from time to time.

5. Terms and conditions

As per current CU Enterprise Agreement.

 

Key Selection Criteria

1. Qualifications

• Qualification in events, communications or project management, or equivalent experience.

2. Knowledge

• Knowledge of the not-for-profit sector and the role of technology in the provision of services in the sector
• Knowledge of event management principles
• Knowledge of adult learning principles
• Working knowledge of office productivity tools such as MS office, outlook, sharepoint etc.
• Working knowledge of webinar, web and social media applications
• Working knowledge of current marketing methodologies, practices, and platforms

3. Experience

• Demonstrated experience in online events-related role
• Digital marketing experience (desirable)
• Experience in researching resources and developing linkages with learning providers
• Experience in meeting the needs of a diverse customer and member base
• Experience in presentation and public speaking
• Experience in project delivery
• Experience in working with Content Management Systems (CMS)
• Experience in working in the not-for-profit sector (desirable)

4. Skills

• Relationship building and networking
• Driven, proactive and self organized individual
• Attention to detail
• Excellent interpersonal and public speaking skills
• Excellent communication skill
• Ability to work independently and in team environment.
• Critical thinker and will have attention to detail.
• Proficiency with the MS Office suite
• Well-developed sense of humor.