Reply by graham@metisc.com.au on Tuesday, 17 May, 2016 - 14:22

Peyman, if your software Assurance has expired in 2014, you will need to purchase the software again to go to the latest version. If you are eligible and buying On Premise versions through ConnectingUp as a true charity its still a cost effective way to go, and you haven't lost anything as its a new purchase with the two years software Assurance included. you need both Server and Client CALS for on premise. The other option is to go to CRM Online and migrate your CRM 2011 there (still have to have someone do a 2013/2015/2016 upgrade for you). If you are eligible, CRM Online is about $19.70 per user/month for CRM professional licenses charity and their are educational, charity discounts available depending on your type of organisation. In this case you only pay for client subscriptions, there is no server part. If you aren't certain, we look after a lot of charities and have a good idea about your options. Feel free to give me a call/email (graham@metisc.com.au) or continue through the connecting up community. Graham Hill Managing Director, Metisc http://metisc.com 0418448228